January 6, 2023
Members Only

Good Operators Focus On Inputs, Not Outputs

Looking at data can be incredibly illuminating. You see how things are performing, how much revenue you’re bringing in, and how well the business is doing. I do it all the time. I open up Stripe, see the subscription revenue coming in, see how it is ahead of where it was last year, and give the old back a pat.

The problem is that none of this helps the business. Yes, it keeps me informed and helps me understand the business’s health. But it doesn’t actually make the company more successful. Instead, it simply tells me something that has already happened.

Ben Clymer is founder and CEO of Hodinkee, a media and commerce company dedicated to the luxury watch market. What started as a personal blog thanks to a watch from his grandfather has turned into a highly respected business that can sell millions of dollars in watches in minutes.

In this episode, we went through the many different facets of the business, but a few things jumped out to me…

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