Breaking Down Silos Has Never Been More Important

Hindsight’s a bitch. I can’t tell you the number of times I’ve sat in meetings and heard someone say, “if we could have done that, why didn’t we?” It’s always used as a way of assigning blame, as if decisions are made in isolation.

There are any number of reasons why something wasn’t done. And sure, there is certainly value in digging into decision-making processes to make sure that we get better. But I find the best thing we as operators can do is recognize something should have been done and start doing it going forward.